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Privacy Policy for Wellness Villa Rehabilitation Center

Effective Date: 01/08/2024

1. Introduction

At Wellness Villa Rehabilitation Center ("Wellness Villa"), we are committed to protecting the privacy and confidentiality of our patients. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information following applicable laws and regulations.

2. Information Collection

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

· Register for our services.

· Complete intake forms.

· Participate in consultations and therapy sessions.

· Communicate with us via phone, email, or other methods.

2.2 Types of Information Collected

The personal information we collect may include, but is not limited to:

· Full name

· Contact details (address, phone number, email)

· Date of birth

· Medical history and records

· Treatment details and progress

· Insurance information

· Payment details

3. Use of Information

We use your personal information to:

· Provide and manage your treatment and care.

· Communicate with you regarding your treatment and related services.

· Process billing and insurance claims.

· Conduct internal audits and quality assessments.

· Comply with legal and regulatory requirements.

4. Disclosure of Information

4.1 With Your Consent

We may share your personal information with your consent for purposes such as coordinating care with other healthcare providers or fulfilling your requests.

4.2 Without Your Consent

We may disclose your personal information without your consent in the following circumstances:

· To healthcare providers involved in your treatment.

· To insurance companies for payment purposes.

· To comply with legal obligations, court orders, or government requests.

· To protect the safety and well-being of our patients and staff.

4.3 Confidentiality of Substance Use Disorder Patient Records

Under 42 CFR Part 2, records of your treatment for substance use disorders are afforded additional protections. These records will not be disclosed without your written consent, except as permitted by law.

5. Data Security

We implement robust security measures to protect your personal information, including:

· Encryption of electronic records.

· Secure storage of physical records.

· Restricted access to personal information to authorized personnel only.

· Regular security audits and updates.

6. Patient Rights

You have the following rights concerning your personal information:

· Access: You can access and obtain a copy of your personal information.

· Correction: You can request corrections to your personal information if it is inaccurate or incomplete.

· Restriction: You may request restrictions on using or disclosing your personal information.

· Complaint: If you believe your privacy rights have been violated, you can file a complaint with us or the appropriate regulatory body.

7. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once your information is no longer needed, we will securely dispose of it.

8. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website and, where appropriate, notified to you by email or other communication methods. The effective date of the current policy will be noted at the top of the document.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information.

Please contact us at:

Wellness Villa Rehabilitation Center** 

Block 23, Plot 5A Kemi Durosinmi -Etti Street [City, State, ZIP Code] 

+2347073044071 

info@wellnessvillahq.com